How to repair a robot vacuum cleaner that stops moving Digital trends

Robotic vacuums offer a hands-free way to keep your floors clean. But like all electronics, they sometimes run into problems that prevent them from working as intended. For robot vacuums, a common problem is when one device stops moving, rendering it all useless. Figuring out what is causing your robot to stop moving isn’t easy, as there can be a variety of reasons.

If you’re trying to figure out how to fix a robot vacuum that stops moving, here’s a quick rundown of everything you need to check, along with general tips on how to fix the problem.

Check its wheels

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If your robot vacuum isn’t moving, there may be a problem with its wheels. After cleaning the house for a long time, something may get between the robot’s chassis and its wheels, preventing them from turning. To fix this problem, just turn off your robot, turn it over and give the wheels a quick check. In particular, check for tangled hair, charging cables, or other types of cords and debris in the gaps near the wheels.

Make sure the sensor is free of debris

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Many robots stop moving if their sensors are covered. This prevents it from rolling into obstacles (or down a set of stairs). You can fix this by wiping the front of your robot with a soft cloth. Alternatively, make sure your home has enough light to see your robot. Most modern robot vacuums can operate in the dark, but older models still struggle in low-light environments, which can result in a stationary robot.

Check its internal brushes and trash can

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Robot vacuum cleaners can only clean your house if their brushes are spinning and their dustbins have space. Depending on your model, a stuck brush or a full trash can may prevent it from moving. Fortunately, these are easy enough to check. Most trash cans are located on top of the robot, so you can simply open the front panel and visually confirm that there is room. For brushes, you need to turn off the robot and then turn it upside down. From here you can check the brush for tangling.

Check its battery level


Most robot vacuums can run for about two hours before needing a recharge. If your robot won’t move, check to see if it still has water left in its batteries. If not, return it to your tank to refill. Take this time to check your charging base and make sure your robot is recharged. Some docks need to be turned on with a switch after being plugged into the wall. Forgetting to do this step means that your robot vacuum cleaner will not charge.

Update the software


It’s unlikely, but your robot vacuum might work because it’s running on older software. Check your smartphone app to see if an update is available for your device. Updates usually require the bot to be in its pool and take a few minutes.

Reset your robot vacuum


If all else fails, simply try shutting down your bot (and its dock). Turn them on again after a few minutes. Like all electronics, sometimes your robot companion needs a reset.

Contact support

Still can’t get your robot vacuum to move? Then you might consider contacting customer support. The above problems are easy to fix, but problems like a dead engine, faulty sensor or broken internal parts should be addressed by the manufacturer. With any luck, your product will still be under warranty, allowing you to keep your robot vacuum running like new without dropping a dime.

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